MICROGOALS

  • Our MICROGOALS℠ service offers conversion of high level strategic companywide goals into tangible and achievable goals at every level of the organization
  • Goals are set at the smallest trackable increment by functional group
  • By analyzing small, trackable goals, our system provides real-time feedback to frontline agents that both celebrates successes and promotes skill development
  • Interdependent goals are allocated across business units and functions that alert leaders when changes to targets create friction between groups
  • Goals are aligned from C-Suite to frontlines
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